As you may know, DeviceAtlas had a presence at MWC 2015 where we had many inspiring conversations relating to our products and the mobile industry. Here’s DeviceAtlas’ Director of Product Strategy John Leonard outlining Device Map, the industry’s official source of TAC and device information, in an MWC 2015 interview for Telecoms.com.
Understand the devices on your network
Device Map brings together the TACs provided by the GSMA, with rich device information offered from DeviceAtlas allowing Mobile Network Operators to have deep understanding of the device capabilities on their networks. Check out the following video for more information.
Device Map has many potential applications for Mobile Network Operators and Service Providers working in the GSM ecosystem. Here are some examples:
Device-related insight for Sales and Marketing
Device Map can be used to identify specific devices you may wish to target. For example, knowing which device types drive higher ARPU could be used to craft compelling offers, formulate propositions, or special offers. Or identify older devices that could be offered an upgrade.
Troubleshooting and Customer Support
Detailed device information can help Customer Service Representatives or subscribers more effectively troubleshoot support issues according to their devices’ unique features. This can result in faster resolution times and improve customer support/self-service.
Network Optimization and Planning
Device Map supports you in making business decisions driven by mobile traffic analysis. For example, tracking device-based network usage patterns can inform decisions on network optimization or planning the roll out of network infrastructure such as LTE, or the retirement of obsolete capacity.
Device Map makes these and more use cases possible in any scenario where TAC is available.
Apply for a free Device Map sample
Device Map is available for a free trial. If you would like to apply for a data sample, head over to the data trial page and complete the form providing as much detail as possible.