5 Cart Abandonment Questions about User Devices that are Never Asked
The average cart abandonment rate in 2021 was 65% - that’s 65 out of 100 customers not checking out. We analyzed over 200 blog articles written in the last 5 years to understand the main drivers of cart abandonment on eCommerce sites/apps. Two thirds of these articles specifically mention user device as being a barrier to purchase completion, though less than 2% make any correlation between cart abandonment rates and device capabilities.
