Resources

FAQ / Licensing

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For other FAQ see FAQ / Support and FAQ / General pages.

Common

How is DeviceAtlas priced?

For Enterprise or OEM licenses, pricing depends on scale of deployment in the first case, and on the nature and degree of distribution of the product or service leveraging DeviceAtlas in the second case.

Is there a limit on the number of lookups/detections I can do in a month?

There are no detection limits for Enterprise or OEM customers. DeviceAtlas Cloud has certain limits in place.

Do you offer discounts for non-profit organizations?

Please contact sales@deviceatlas.com for information on special pricing availability for non-profit organizations.

Do I need a separate license for testing environment?

We don't stipulate that you need an additional license for testing an application.

DeviceAtlas Enterprise

How is DeviceAtlas Enterprise licensed?

DeviceAtlas Enterprise is licensed per data centre or availability zone with no internal use restrictions.

Can I embed DeviceAtlas in my solution?

DeviceAtlas is available under OEM licensing for B2B product integration.

What is the license duration?

DeviceAtlas is licensed on an annual basis for Enterprise and OEM customers and an annual or monthly basis for Cloud customers.

DeviceAtlas Cloud

How is DeviceAtlas Cloud licensed?

Standard licensing limits B2C web content usage. Premium permits broader sublicensing options.

Multiple subdomains on one website — do I need multiple licenses?

Only one license is needed if serving the same website across multiple subdomains.

What is the best licensing option for multiple sites?

Cloud Premium becomes cost-effective at nine or more sites on an annual basis.

How do I cancel my Cloud subscription?

Access the "My Account" page and select Actions next to the subscription you wish to cancel.

Is caching permitted?

Yes. Caching mechanisms are provided to optimise results.